A Trust Consumer is whichever organisation or system needs to make a decision and currently has to verify the relevant facts itself. A bank verifying a customer's phone number, an insurer confirming a driver's licence is valid, a merchant checking a customer is over eighteen — in each case, the consumer's actual need is a specific, trusted answer, not the full underlying record.

Why consumers should not need the underlying information

A bank may need to know that a phone number belongs to its customer. It does not need access to every detail the mobile operator holds. An insurer may need confirmation that a driver's licence is valid. It does not need a complete government record. Receiving less than the full underlying data is not a limitation for the consumer — it reduces what it has to store, secure and remain liable for.

Verifying the assertion, not just receiving it

A Trust Consumer still has a role in the decision: it verifies that the assertion it receives is current, from an authoritative source, and valid for the purpose it intends to use it for. This is the same set of questions an AI system should be able to answer before acting — who made this claim, is the source authoritative, is it still valid, and is this appropriate for the purpose.